Residents

Easily Connect with our team

Pay Your Rent

We accept rental payments for all of our Washington D.C. properties via ACH transfers and credit card payments. Simply log in to the resident portal to schedule an upcoming rent payment. We also offer convenient walk-in rent payment options through PayNearMe™.Locate the nearest payment center to you using the link below.
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Request Service

We do our best to maintain high standards in our rental units, but normal wear and tear occasionally creates the need for maintenance assistance. If you need to schedule a visit from a member of our team, please use the resident portal to carefully detail your problem.

Emergency Assistance

If you need emergency assistance, please contact us using our 24/7 support line: 866-9-OCULUS (866-962-8587)

In the event of a fire or a life-threatening emergency, call 911 immediately.

Contact us in the following situations:

  • Gas leaks (smell of gas)
  • Uncontrolled plumbing leaks/overflows
  • Other flooding issues
  • Exposed live electrical wires
  • Inoperable apartment front door
  • Unstable fixtures hanging that may fall

For all non-emergency situations, please schedule maintenance service by logging in to the resident portal.

 

Note: If you do not have an active resident account for
the portal, please contact our offices so a member of
our team can assist you in establishing access.